Frequently Asked Questions

Pricing

Unfortunately, once an order is placed, we must process the order as is. Please review all details thoroughly before placing an order. However, you may use the coupon code on your next purchase.

Unfortunately, all sales are final and we can not honor sale prices for purchases made prior to. Subscribe to our mailing list so next time you won't miss out! 

Returns

Due to the nature of our products, we do not accept refunds, returns, and/or exchanges unless the product arrived damaged. All sales are final. If your product arrived damaged, please send us an email with a picture of proof to support@thepreachprayobey.com.  

If your product arrived damaged, please send us an email with a picture of proof to support@thepreachprayobey.com.   

Shipping

 - Please allow 24-72 hours for processing and packaging your order from the date you purchased.

- Orders placed within the United States will typically arrive within 3-5 business days with UPS. 

- International Orders typically arrive within 6-12 business days via USPS. The buyer is responsible for all duties, fees, taxes, and etc.

Please ensure we ship to your country using the link below:

https://pe.usps.com/text/imm/immctry.htm?_gl=1*4e6ol1*_ga*MTcwMzExMDMxNy4xNjQ5MjU1MzI0*_ga_3NXP3C8S9V*MTY0OTcyNTE3OS42LjEuMTY0OTcyNTE4My4w

Please NOTE: Orders placed on Friday will NOT ship until Monday. During holiday seasons such as Black Friday, Cyber Monday, and Christmas, please expect shipping delays
that is beyond our control due to the high volume of orders at the post office.
  

YES! We ship internationally via USPS. You should receive your order within 6-12 business days. The buyer is responsible for all duties, fees, taxes, and etc.


Please check the link below to ensure we ship to your country:

https://pe.usps.com/text/imm/immctry.htm?_gl=1*4e6ol1*_ga*MTcwMzExMDMxNy4xNjQ5MjU1MzI0*_ga_3NXP3C8S9V*MTY0OTcyNTE3OS42LjEuMTY0OTcyNTE4My4w

YES, IF we have not shipped your order yet. Unfortunately, once you receive notification that your item has been shipped, we are not able to update the address. 

Please wait at least 24 hours to see if the shipping carrier will deliver it the next day. If you have not received your order 24 hours after, please contact us at support@thepreachprayobey.com with your order number.

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